When an employee faces a serious illness or injury that prevents them from working for an extended period, they may qualify for long-term disability (LTD) benefits. But what happens when an employee goes on long-term disability, and how should employers handle the transition? Understanding the process, employer responsibilities, and potential outcomes can help businesses navigate these situations with compliance and compassion.
What is Long-Term Disability?
Long-term disability insurance provides income replacement for employees who are unable to work due to a qualifying medical condition. While policies vary, LTD benefits typically begin after an employee has exhausted short-term disability (STD) benefits, which usually cover the first three to six months of disability. LTD coverage can last for years or even until retirement, depending on the policy.
What Happens When an Employee Goes on Long-Term Disability?
When an employee goes on long-term disability, the following steps typically take place:
- Transition from Short-Term Disability: If the employee was on STD, their claim transitions to LTD once the elimination period is met.
- LTD Benefits Begin: The employee receives a portion of their income (often 50-70%) through the insurance provider.
- Employment Status Changes: Depending on company policy, the employee may remain on payroll with unpaid leave or be separated from the company.
- Continuation of Benefits: Some employer-sponsored benefits, such as health insurance, may continue, while others (like 401(k) contributions) may be affected.
- Job Protection Considerations: Employers must comply with applicable laws, such as the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA), regarding job reinstatement or accommodations.
Employer Responsibilities and Best Practices
Employers must handle long-term disability cases with sensitivity while ensuring compliance with employment laws. Key considerations include:
- Clear Communication: Maintain open communication with the employee about their benefits, job status, and next steps.
- Policy Compliance: Follow internal policies and ensure alignment with federal and state laws regarding leave and accommodations.
- Coordination with Insurance Providers: Work with the LTD insurance provider to facilitate a smooth transition for the employee.
- Workforce Planning: Determine whether to hire temporary replacements or redistribute work responsibilities.
Can an Employee Return to Work After Long-Term Disability?
Employees on long-term disability may recover and wish to return to work. In these cases:
- Employers may need to provide reasonable accommodations under the ADA.
- A return-to-work program can help ease the transition with modified duties.
- If the employee is unable to return, separation or disability retirement may be considered.

Final Thoughts
Understanding what happens when an employee goes on long-term disability is essential for employers to manage these situations effectively. By following best practices and staying compliant with legal requirements, businesses can support their employees while ensuring operational continuity.